Cancellation and Refund Policy

Immediate Termination

Either party may immediately terminate this Agreement by providing written notice to the other party under the following circumstances:

• The other party commits a significant breach of any term in this Agreement, and the breach remains unresolved for 30 days after receiving written notice.
• The other party repeatedly breaches the terms of this Agreement in a manner inconsistent with fulfilling its obligations.
• The other party undergoes insolvency proceedings, liquidation, or any similar event.
• The other party ceases its operations.
• There is a material change in the regulatory environment preventing either party from fulfilling their obligations.
• The other party's actions cause substantial damage to the reputation of the other.

Consequences of Termination

Certain provisions of this Agreement, including intellectual property rights, use of trademarks, confidentiality, and jurisdiction, will continue to remain in effect after termination.

Refund and Liability

In the event of termination by the University/Customer before the agreed term without any breach by In-country, the University/Customer will be liable to pay the full service fee to cover the entire contract duration. If In-country terminates the agreement without any breach by the University/Customer, In-country will refund any advance payments for future services on a pro-rata basis.

Post-Termination Obligations

Upon termination, In-country must return all University/Customer property, cease claiming to be an authorised representative, stop promoting or using the University/Customer's intellectual property, and terminate any granted licences, unless otherwise specified in the Agreement.

Accrued Rights and Damages

Termination does not affect any rights, remedies, obligations, or liabilities that have already accrued prior to the termination date. Parties may still seek damages for any breaches occurring before termination.

Non-Hiring Agreement

After the termination of this agreement, the University/Customer is prohibited from hiring, engaging, or employing any contracted employees of In-country or its associated entities directly or indirectly, either formally or informally, for a period of two years from the termination date, without written consent from In-country.

Dispute Resolution

Any disputes or claims arising from this agreement will be resolved through arbitration conducted in accordance with the rules of the New Delhi International Arbitration Centre. The arbitration will take place in New Delhi, India, and the final award will be binding and enforceable in any court with jurisdiction. The arbitration proceedings will be conducted in English.